Set up a store iPad

A store iPad belongs to one restaurant. You set it up with a code made in RTR. No one is signed in on it.

You need two things: a person who can add store devices, and an iPad with the RTR app.

Make a setup code

1. Sign in to RTR. See Sign in to RTR.
2. Select Store devices. If you do not see it, you cannot add devices. Ask the owner.
3. On a wide screen, the “Add an iPad” panel is already open beside the list. On an iPad or phone, select Add a device to open it.
4. If you manage more than one restaurant, choose the restaurant.
5. Type a name for the iPad, such as “Front counter iPad”.
6. Select Make setup code.

RTR shows the code under “Type this on the iPad”, with the time it has left. A code lasts 10 minutes. When it runs out the panel says “Code expired”; select New code.

Type the code on the iPad

1. On the iPad, open the RTR app. On the first screen, select Set up as a store iPad. This link appears only on an iPad.
2. The screen says “Set up this iPad”. Type the code from Store devices. The keypad takes 8 digits and checks the code when you have typed them all.
3. RTR shows the restaurant and the iPad’s name. Select Set up this iPad. If it is the wrong restaurant, select Not this restaurant.

The iPad now shows a clock and the punch ID keypad. In Store devices, the iPad shows as set up. See Identify yourself at a store iPad.

If you try codes too many times in a minute, the iPad says “Too many tries” and asks you to wait a minute.

Replace an iPad

1. In Store devices, select New code beside the iPad in use.
2. RTR warns that when the code is typed on another iPad, the old iPad stops working. Select Make replacement code.
3. Type the code on the new iPad.

Nothing changes until the new code is typed.

Remove an iPad

In Store devices, select Remove beside the iPad, then Remove with the iPad’s name to confirm. The iPad shows “Removed from” and the restaurant’s name. To use it again, add it again in Store devices and type the new code.

An iPad that stopped

An iPad that has not been used for 30 days shows “Not used for 30 days”. Make a new code in Store devices and type it on the iPad.

If the iPad cannot reach RTR

The iPad shows “RTR didn’t answer. Check the iPad’s Wi-Fi; it keeps trying.”