Sign in to RTR

You sign in to RTR on the web at app.rtrsystems.com, or in the RTR app on an iPad.

Sign in

1. Open RTR. The first screen says “Read the Room” and has a Sign in button.
2. Select Sign in. RTR takes you to a separate sign-in page to confirm who you are.
3. Finish there. You come back to RTR, signed in.

What you see once you are signed in

RTR shows your company name, your name and your role. The roles RTR uses are Owner, HQ, Franchisee, GM and Staff.

Two links appear only when you are allowed to use them:

• Connections, if you can change connections. See Connect your POS and cards.
• Store devices, if you can add store iPads. See Set up a store iPad.

If a link is missing, you do not have that access. Ask the owner.

If something goes wrong

• No customer access. Your sign-in is not attached to a company in RTR. Ask the person who runs RTR for your company.
• Account didn’t load. Select Try again. If it keeps failing, contact support.
• The saved sign-in didn’t load (on an iPad, “This iPad’s saved sign-in didn’t load”). Select Try again.

Sign out

Select Sign out on the same screen.